I’m a Lead Product Designer at DigitalOcean. Previously, I was a Design Manager at Nava PBC, Senior Designer and Service Design Practice Lead at USAA, and Product Designer at IBM. I’m based in Philly. Go birds. 🤘🏻

At DigitalOcean, I design cloud experiences for developers.

I lead product and platform-wide design efforts. I also focus on improving team operations and identifying new roadmap opportunities.

  • Managed Kubernetes

    Increased product activation by helping developers get started with one of our most complex products.

    View case study

  • Support

    Met a critical customer need by launching support plans with a self-service sign-up experience.

    View case study

  • Product taxonomy

    Improved discovery of offerings by evolving our product categorization to reflect our users’ mental models.

    View case study

At NavaPBC, I helped the government migrate their applications from data centers to the cloud.

I designed products for developers to support the Centers for Medicare & Medicaid Services in their cloud transformation while managing designers on other government contracts.

Dear government, don’t @ me.
If you want to learn more about this work, reach out.

  • Application migration

    Improved visibility of onboarding status with a new authenticated migration management dashboard.

  • Services and docs

    Increased teams’ self-sufficiency by creating a source of truth for migration resources.

At USAA, I designed cross-platform banking experiences for the military community.

I led money management and movement design efforts. I also focused on scaling service design practices in a newly formed 250+ design org.

  • Junior enlisted membership

    Diagnosed the root cause of a decline in active duty membership and identified new opportunities.

    View case study

At IBM, I designed enterprise-scale experiences for the Watson and Cloud Platform.

I designed cloud services that codified production-grade environments and evolved how IBM provides support.

  • Schematics

    Launched a product that automated cloud resource management and reduced errors caused by misconfigured infrastructure

    View case study

  • Support

    Addressed the fragmented support ecosystem by reimagining the customer and support engineer experience.

    View case study